Housing services during Covid 19
Whilst some housing services may be effected by the current pandemic, most office-based staff are able to work remotely in order to keep key services running. We will continue to try and provide you with the best possible service during this time and should you need us, our contact details are as follows:
Housing register enquiries – Housingregister@cherwell-dc.gov.uk or 01295 227004
The Housing Options Team can respond to homeless emergencies please contact us directly: Email: homelessreferrals@cherwell-dc.gov.uk - Housing Options Duty Line – 01295 753751 - Out of Hours Emergency – 01295 221531
You can report anyone you believe is rough sleeping to the local authority via StreetLink.org.uk
Supporting documentation
Please note that all supporting documents such as identification and bank statements must be uploaded to your online application. Applications will be closed if the required supporting documents are not uploaded to your application within 28 days.
A signed declaration form must be uploaded to all applications. This form can be downloaded for you to print and sign, or you can collect the form from one of our customer service link points. Your signed declaration form can then be scanned or photographed and uploaded to your online application.
Please read our application checklist on the documents tab to ensure that you have uploaded all the documents needed for us to assess your application.